free shipping from 50€
free shipping from 50€
30 days return
Each product is unique
Secure payment
free shipping from 50€
30 days return
Each product is unique
Secure payment
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day
To exercise your right of withdrawal, you must
fliXzon Commerce GmbH
Schorbachstraße 9
35510 Butzbach
Email: info@elysera.de
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation.
For this refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Our olive wood comes from Mediterranean regions and is only processed when the tree no longer bears fruit. This extremely hard wood must be aged for a long time before it can be processed with specialized tools. Thanks to its exceptional hardness (Brinell 5.3), olive wood is particularly scratch-resistant, acid-resistant, antibacterial, and hygienic—ideal for the kitchen.
Olive wood combines natural beauty with exceptional hardness. Its dense structure makes it particularly durable, hygienic, and resistant to odors and acids. Its unique grain, which develops over decades, makes each piece unique and one-of-a-kind—warm, timeless, and sustainable.
Olive wood should be cleaned by hand with lukewarm water and a mild detergent, then dried thoroughly. Avoid dishwashers and prolonged soaking. For long-lasting beauty, regularly rub the wood with a little olive oil – this protects, nourishes, and enhances the grain.
In addition to olive wood, we rely on natural materials such as bamboo and coconut. Bamboo grows quickly, is robust, and lightweight—ideal for sustainable everyday products. Coconut surprises with its natural feel and unique texture. All materials combine function, aesthetics, and environmental awareness—truly in the spirit of ELYSERA.
Yes – if they are sourced and processed responsibly. Natural materials such as olive wood, bamboo, or coconut are renewable, biodegradable, and durable. They conserve resources, avoid plastic, and promote conscious consumer behavior. Their processing usually requires less energy, and their naturalness brings warmth and value to our everyday lives – sustainable for people and the environment.
You have a 30-day right of return with us. Simply send a return request to info@elysera.de. You will then receive a return label via email. Once we receive the goods, we will refund the full purchase price to the original payment method.
At ELYSERA, mindfulness, aesthetics, and everyday convenience are our focus. We select our products with great care – timeless in design, high-quality in workmanship, and, wherever possible, natural in materials. Instead of mass-produced items, we focus on long-lasting favorites that combine style and meaning. Each product tells a story – and consciously accompanies you through your everyday life.
